If something goes wrong, if a mistake has been made or if we have dropped the ball then the last thing I want to do is find out about what has happened “through the grapevine.” And…I don’t want half of the story either. (Many times just half of the story is told in order to “protect” the leader…when actually quite the opposite is true. “Protection” is knowing all of the facts…ALL of them.)
Tell me the truth…always.
(AND…leaders, it is up to you to create this type of environment.
If you have a nasty habit of “shooting the messenger” then it is quite likely that you do not know the whole story in regards to what is happening in your organization.)
#2 – Don’t let me